A front desk that speaks every guest's language.
Check-ins at midnight, breakfast questions at seven, a problem with the room at nine - hotel conversations happen around the clock and in every language your guests arrive with. Phone Interpreter gives any member of staff a live interpreter in two rings, whatever the hour.
30+ languages. Answers in two rings. No contract, cancel any time.
Hospitality stops at the language barrier
A tired guest arrives late, the night porter can't explain the deposit hold or the breakfast times, and the stay starts with frustration on both sides of the desk. Reviews get written about exactly these moments. The fix isn't hiring polyglot staff - it's giving the staff you have a way through the conversation.
Where it earns its keep in your front desk
Three conversations a day where the interpreter pays for itself.
Check-in and check-out
Deposits, key cards, breakfast times, parking - the arrival conversation handled smoothly in the guest's language, at 3pm or 3am, by whoever is on the desk.
Guest requests and issues
Extra towels, a broken radiator, a noisy neighbour, a late checkout - understood first time and resolved quickly, instead of escalating through mime and frustration.
Concierge moments
Taxi bookings, directions, restaurant recommendations, what time the last train leaves - the small conversations that turn a stay into a good review.
How it works
No apps, no logins, no equipment. Any phone with a speaker.
Call your interpreter line
Your business gets its own dedicated number. Ring it from the desk phone or any mobile.
Name the languages
Say the pair you need, or just start talking - it recognises the language and confirms in seconds.
Talk through it
Put it on speaker. One person speaks, pauses, and the interpreter carries it across - both directions, as long as you need.
Questions from hotels and guest houses
Does it work overnight?
Yes - it answers around the clock, every day of the year. Night porters and lone workers get the same two-ring answer as the day team, which is exactly when human interpreter availability is worst.
Can multiple staff use the same line?
Yes. The interpreter number belongs to the business, not a person - front desk, housekeeping and management can all use it. The Pro plan adds multiple numbers if departments want their own.
Which languages do hotels use most?
Spanish, French, German, Mandarin, Italian and Arabic lead for most properties, with Polish and Romanian common for long-stay and contractor bookings - all included, plus 25+ more.
Do we need special hardware at the desk?
No. The desk phone or any mobile on speaker works. Dial, name the languages, hand the conversation over.
Put an interpreter on the counter today.
From £19 a month. 30+ languages. No contract, cancel any time.
Get your interpreter line