Addresses, times and fares - clear in any language.
A wrong address costs a job. A misheard time costs a customer. Dispatch runs on details spoken quickly over bad lines, and language barriers turn those details into guesses. Phone Interpreter puts a live interpreter into the conversation in two rings - between your operator and the customer, or your controller and a driver.
30+ languages. Answers in two rings. No contract, cancel any time.
Dispatch can't run on guesswork
The customer says the pickup address twice, the operator writes down something close, and the driver circles a street that doesn't exist while the customer's phone rings out. One failed pickup wipes the margin on ten good ones. Every mixed-language city firm knows the arithmetic.
Where it earns its keep in your operation
Three conversations a day where the interpreter pays for itself.
Taking the booking
Pickup point, destination, time and fare confirmed both ways - addresses and numbers repeated carefully as full spoken words, because they're the details that sink jobs when misheard.
Driver and controller
Multilingual driver fleets are the norm. When a job needs explaining precisely - access notes, waiting instructions, account details - the interpreter bridges controller and driver cleanly.
Courier deliveries
Safe-place instructions, access codes, redelivery arrangements - agreed with the customer in their language, so parcels land first time instead of bouncing back to the depot.
How it works
No apps, no logins, no equipment. Any phone with a speaker.
Call your interpreter line
Your business gets its own dedicated number. Ring it from the desk phone or any mobile.
Name the languages
Say the pair you need, or just start talking - it recognises the language and confirms in seconds.
Talk through it
Put it on speaker. One person speaks, pauses, and the interpreter carries it across - both directions, as long as you need.
Questions from taxi and courier firms
Can it handle addresses and postcodes reliably?
Addresses, postcodes and phone numbers are its most careful work - spelled out and repeated as spoken words in both languages, and it will re-confirm if either side sounds unsure.
Does it work over the radio or just phones?
It's a phone line, so any phone works - the office line, the booking line, a driver's mobile on speaker. For radio-based fleets, controllers typically run it from the office phone alongside.
What about late-night jobs?
It answers around the clock, every day - which matters, because human interpreter availability is at its worst exactly when the night trade is busiest.
Which plan suits a dispatch office?
Most firms start on Business (150 minutes) since booking conversations are short but frequent, and top up in busy months. Pro adds multiple numbers if you want a separate line per depot.
Put an interpreter on the counter today.
From £19 a month. 30+ languages. No contract, cancel any time.
Get your interpreter line